Support
How can we help?
Demos, onboarding, device questions, partnerships — one form reaches the right team.
FAQ
Common questions
- How do I sign in to see my RPM readings?
- Use Account → Patient sign in with the email and password from your eKlotho app. Care-team members sign in through the RPM/CCM app instead.
- Which devices work with the eKlotho app?
- Bluetooth blood-pressure cuffs, scales, glucometers, pulse oximeters and thermometers provisioned by your care team, plus the tablet hub.
- Is eKlotho HIPAA compliant?
- Yes. Patient data is encrypted in transit and at rest, access is audited, and we sign BAAs with covered entities.
- Can I request a demo of Nexus or the EMR?
- Use the form — pick the service and we'll schedule a walkthrough on your own workflows.